Shipping policy

At RYZE, we aim to deliver your order as quickly and efficiently as possible. Please review the information below for full details on our shipping process.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed, you will receive a confirmation email with tracking information where available.

Please note: During busy periods, promotions, or product launches, processing times may be slightly extended.

Shipping Times

Estimated delivery times begin once your order has been dispatched.

UK Standard Shipping: 3–7 business days

International Shipping: 7–15 business days (depending on destination)

Delivery times are estimates and may vary due to carrier delays, customs processing, or unforeseen circumstances outside of our control.

Shipping Costs

Shipping costs are calculated at checkout and are based on your location and order size. Any applicable charges will be clearly displayed before you complete your purchase.

Tracking Your Order

Where available, tracking details will be sent to you via email once your order has been dispatched. Please allow up to 24 hours for tracking information to update.

Customs, Duties & Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact us and we’ll be happy to assist.

If you have any questions about shipping, please contact us

Refund policy

Contact information

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